Changelog

What's new in RouteWrk

Every ticket, workflow, and fix we ship, in the order we shipped it. No fixed release schedule. We ship when it's ready.

New
Improvement
Fix
Breaking

Oct 6, 2026

Improvement

Ticket Activity is easier to follow: each workflow step shows its own name and icon, new entries appear as they happen, and routed emails show up on the board straight away.

Fix

The steps at the top of a ticket follow the route it took, and the Work Orders template's emails read properly.

Oct 3, 2026

Fix

Settings > Contacts only says Saved when every change was saved. If something fails, it names what did not save.

Fix

Connect email buttons in the Routing Inbox open the right Settings tab.

Fix

Long email addresses wrap instead of running under buttons, on sign in, sign up, the reply composer and the org picker.

Fix

A finished ticket's workflow steps stop pulsing. The last step shows as done.

Fix

Workspace buttons and inbox column labels show their coloured background and border again.

Improvement

Empty lists in Settings and the sidebar are a plain panel instead of a dashed box.

Oct 1, 2026

New

RouteWrk is open. Sign up free, no card needed, and start from a template or draw your own workflow. Connect Gmail in Settings and incoming email becomes tickets.

Also in RouteWrk today

The visual workflow builder, Kanban board, and ticket analytics are all live and continuously improving alongside the changes above.