RouteWrk is open.
Autonomous workflow automation. Set it up once, let it run itself. An email comes in, the steps you drew run, and it stops at you only for the decision. Free to start, no credit card.
Most small teams run their work out of an inbox. A tenant emails about a heater, a supplier sends an invoice, a new hire needs a laptop, and the same person reads it, forwards it, chases it, and remembers to close it. The inbox is the tracker, and the tracker is a person.
RouteWrk turns your inbox into tickets that do the busywork, following the workflows you draw. You draw the steps once, on a canvas: email the contractor, wait for the quote, follow up if nobody answers, get the owner's approval, tell the tenant. Then every request like it runs those steps.
What happens to a work order email
Replies go out from your own Gmail address, in the thread the customer started. A parked ticket always names what it is waiting for. If a step has nowhere to go, the ticket says so instead of vanishing. Every email, decision and assignment is on one timeline with a name and a time on it.
Why we built it
Every team that runs on email ends up with the same system: a flagged message, a spreadsheet someone keeps current, a reminder set by hand, and a process that lives in one person's head. It works until that person is out, or the volume doubles.
The tools that could fix it were built for someone else. A helpdesk organizes the queue for a team of agents. An enterprise workflow platform can do the steps, if you have a team to configure it. Automation tools wire a trigger to an action, but there is no ticket, nothing waiting for the vendor to answer, and no place for your decision. RouteWrk is the piece in between: a ticket that does its own steps, from the mailbox you already have.
What ships today
- A routing inbox for your connected Gmail. Reply, attach the email to a ticket that already exists, or route it into a workflow, each in one click.
- A workflow builder with branches, sends, waits with timeouts, approvals, checklists, and handoffs between workspaces.
- Tickets with an owner from the moment they arrive, carrying the people involved, the files, the thread and the history.
- A board of everything waiting on a person, across every workspace.
- Seven templates to start from and change: Work Orders, Invoice Processing, IT Helpdesk, Sales Pipeline, Employee Onboarding, Field Service, and Real Estate Acquisitions.
What it costs
Free, with no card and no trial clock. The Personal plan is 1 seat, 3 workspaces, and 25 active tickets per workspace. Resolved tickets don't count. Paid plans come later and lift those limits.
Who it's for
The owner-operator whose inbox is the tracker. The person in a department who became the approver, the coordinator, the vendor contact, because it landed on them. If most of your day is forwarding, chasing and reminding, that is the part RouteWrk takes off your plate.
See it as a workflow
Work orders from email to done
The workflow this post walks through: email in, contractor emailed, follow-up on silence, your approval before anything is booked. Start from it, then change anything.
Try it on your own inbox.
Connect Gmail, route your first email, and see where it goes. Free to start, no credit card.
Start free